1. The flash didn’t work. I only see the message “The Flash Player and a browser with Javascript needed..”, but everything is installed and activated.

Make sure you have the following in your template. (It’s in the original WP header.php template, but if you’re creating your own, you may have forgotten to include it):

<?php wp_head(); ?>

That line would go in between your <HEAD> </HEAD> tags

2. When I try to activate the plugin I get the message : “Plugin could not be activated because it triggered a fatal error.”

This problem could happened if you have a low memory_limit in your php environment and a lot of plugins installed. For a simple test deactivate all other plugins and try then to activate GRAND Flash Album Gallery again. Please check also if you have a minimum memory_limit of 16Mbyte (as much as possible).

3. I get the message “Fatal error: Allowed memory size of xxx bytes exhausted” or get the “Error: Exceed Memory limit.”. What does this means ?

This problem could happened if you have a low memory_limit in your php environment or you have a very large image (resolution, not size). The memory limit sets the maximum amount of memory in bytes that a script is allowed to allocate. You can either lower the resolution of your images or increase the PHP Memory limit (via ini_set, php.ini or htaccess). If you didn’t know how to do that, please contact your web hoster.

IMPORTANT!!!
SHORTCODE for GRAND FlAGallery v0.29 was changed. If you used previous version GRAND FlAGallery, replace all [album ...] shortcodes in posts with [flagallery ...], please!

215 Responses to “GRAND Flash Album Gallery FAQ”

  1. Rene says:

    Hi,
    I have the problem that a Gallery is displayed in a post, but not on the home page when the post is listed. I have checked all the suggestions in the forum (header etc.) but no luck.
    Could you help please.

    Regards, Rene

  2. Ed says:

    I see from the comments that IE has been giving some people trouble… just wondering, have you found that FLAGalleries sometimes do not show up in IE 7, but then DO show up immediately after a refresh (IE7 again)? This is a rather big problem, do you have anu solution? Thanks in advance…

  3. Ramil says:

    hi there,

    after paying for your plug-in and installing on my live site I came across the following error

    [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]

    Not sure if you’ve come across this in the past but help would be appreciated. thanks!

  4. hedonist says:

    Well I must admit you either give the hardest direct to a simply plug or honesty it works aweful

  5. Novermod says:

    when trying to upload pictures I get this error

    I have a ERROR IO FAILURE : name_of_image : Error #2038

    help would be appreciated. thanks!

  6. Leonsio says:

    hi.
    please help me… i install this gallery, but in google chrome and in MAC doesn’t work. but work in Mozilaa and explorer… what i can do? how fix this problem.

    thanks for help .

  7. Jim says:

    I just wanted to say thanks! I use the galleries all over my personal blog and it works great.

  8. Mari Anne says:

    Hi!

    When I try to upload images to a gallery, I get this error code: ERROR: IMG_5879.JPG : Invalid upload. Error Code : 1.

    What does this mean? All the files I’m trying to upload jpg images. And they’re not particularly large either, they’re normal sized.

    Help!

    Mari Anne

  9. Mari Anne says:

    I’m just using WordPress, don’t know about the MU… I’m not very advanced…

    • Rattus says:

      Error Code: 1. This mean that the uploaded file exceeds the upload_max_filesize directive in php.ini.
      Check PHP Max Upload Size on Overview page.

  10. sobby says:

    Hi, when i install this plugin and go to add a gallary name, it gives an error that ‘directory wp-content/flagallery doesnot exists ‘
    plz help

  11. Tom says:

    Where can I purchase a version that doesn’t have the Slideshow Fullscreen and PCG links?

  12. yves says:

    Hello,

    I get the error message => Couldn’t load the Color XML file.Error #1088

    Just want to display a flagallery into a wordpress page

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