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How do I get the gallery on to the page?
Watch Video Tutorial and read FlAGallery Review
The flash didn’t work. I only see the message “The Flash Player and a browser with Javascript needed..”, but everything is installed and activated.
Make sure you have the following in your template. (It’s in the original WP header.php template, but if you’re creating your own, you may have forgotten to include it):

<?php wp_head(); ?>

That line would go in between your <HEAD> </HEAD> tags

When I try to activate the plugin I get the message : “Plugin could not be activated because it triggered a fatal error.”
This problem could happened if you have a low memory_limit in your php environment and a lot of plugins installed. For a simple test deactivate all other plugins and try then to activate GRAND Flash Album Gallery again. Please check also if you have a minimum memory_limit of 16Mbyte (as much as possible).
I get the message “Fatal error: Allowed memory size of xxx bytes exhausted” or get the “Error: Exceed Memory limit.”. What does this means ?
This problem could happened if you have a low memory_limit in your php environment or you have a very large image (resolution, not size). The memory limit sets the maximum amount of memory in bytes that a script is allowed to allocate. You can either lower the resolution of your images or increase the PHP Memory limit (via ini_set, php.ini or htaccess). If you didn’t know how to do that, please contact your web hoster.
I get the error message: “Couldn’t load the Color XML file.Error #1088″
Make sure that all colors set properly on Skins page -> Skin options tab. Colors should be in HEX-format (without ‘#’ symbol from v0.40).
I get the error message: “Couldn’t load the Main XML file.Error #1090″
Check image names and titles if there are some special characters or quotes delete image or rename it.
When I open the archive/category page of my site… it will show the post but with this message :
The Flash Player and a browser with Javascript support are needed..
But if I open the post, it will shows the gallery perfectly
It’s because your theme use some function different from

<?php the_content('Read more'); ?>

to display post excerpt in index.php or archive.php or category.php. If you insert “more” (page breack) tag in post before shortcode, then flash will be only on individual page.

How to create a categories in flash album? I only have one category, which is the name of the gallery.
You can do it easily with FlAGallery button on editor panel, when you edit post. In trhe popup window hold down ‘Ctrl’ button and choose galleries left mouse button. Or just write gallery IDs separated by comma in “gid” attribute:

[flagallery gid=7,3,5,2 name="My Galleries"]

To display ALL galleries as categories:

[flagallery gid=all name="My Galleries"]
How can I set it to auto slideshow when open the page?
Download and activate skin with auto slideshow.
The gallery keeps loading without ever showing the images
You’ve probably changed site url, so flash think that images are on other domain. Just click Reset settings on Overview page. That will solve the problem.
ERROR: Couldn’t load the media file.Error #2036
Make sure that you have equal number of images in Manage Gallery and in ftp folder. Check if you have broken images.
How do I set a specific category as the first one that is displayed?
if you have three galleries and shortcode like:

[flagallery gid=3,1,2 name="Gallery"]

first gallery will be with ID=3, then ID=1, and then ID=2
if you have:

[flagallery gid=all name="Gallery" orderby=title order=ASC exclude=1]

it will display all galleries except ID=1 sorted by title of gallery.

[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]
Probably you use some plugin that extend standard WordPress TinyMCE Editor. And it replace ( ” ) symbol in shortcode to ( “ ). Try remove all quotes from shortcode (album name without quotes shouldn’t consist spaces).
I get this error code: ERROR: IMG_5879.JPG : Invalid upload. Error Code : 1.
Error Code: 1. This mean that the uploaded file exceeds the upload_max_filesize directive in php.ini.
Check PHP Max Upload Size on Overview page.
When i install this plugin and go to add a gallary name, it gives an error that ‘directory wp-content/flagallery doesnot exists’
Create it manually with chmod 0755.
I only get the message on my page: “The Flash Player and a browser with Javascript needed..”
GRAND FlAGallery conflict with NextGen flash image rotator (JWPlayer). So don’t use it on the same page. JWPlayer somehow rewrite js code for my plugin…

Need more help?

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565 Responses to “FAQ: GRAND FlAGallery”

  1. Jaime says:

    Hi good morning. I’m going crazy to make it work this pluggin. I’ve installed more than 10 times, I followed the directions that people post in comments, but can not get to display my image galleries. Always get the error “Could not load the XML file.Error Color # 1088.”

    I would use this with great help plugging GRAND FlAGallery
    in my future web, but I’m doing testing locally on my computer are not very successful. Could you tell me please what am I doing wrong?
    Waiting for your response.

    Best Regards!!

  2. Nhan says:

    I wan’t show a list of galleries and their number of photos, and then click on album, we have slideshow as current, how can we do that? please help me!

  3. As far as I´m using your fantastic plugin on a german website, I tried for hours to find the file where to change the “ALL CATEGORIES” Button on the display to a proper German Meaning. Can you give me a hint, in which file I can do that?

    Link to the gallery http://www.culturetainment.eu/photo/unsere-museumsshops/

    Thx so far!

  4. John says:

    I have multi site enabled on my website. I am using GRAND FlAGallery for the images.

    I have one site that is using the Gallery with no issues. When I add new sites, I get this message.

    GRAND FlAGallery v0.40 (and above) use a different database structure than in previous versions – this was to support new features. You must update your database in order for this version to work – backup your database first then click here to run the update script.

    When I click on the “here” link it says

    The script detect that you upgrade from a older version. Your database tables for GRAND FlAGallery is out-of-date, and must be upgraded before you can continue. If you would like to downgrade later, please make first a complete backup of your database and the images.

    The upgrade process may take a while, so please be patient.
    Start upgrade now…

    When I click on start upgrade now, it says upgrade successful and to click “continue” When I do that it goes back to the beginning.

    Is there something about multi site that might be causing this?

    Thank you!

  5. barbara says:

    I am trying to use this plugin on a Multisite network, and it used to work, but it spontaneously stopped working. I now get this: “Couldn’t load the Main XML file.Error #1085″

    Please help!

    • Rjmclan says:

      I am getting this on a skin that I uploaded. I just will not load correctly.
      When I use a default skin, everything works fine.

  6. Alice says:

    Quick question (I don’t think this would require access to the account) – is there a way to set this gallery up in a widget slot (ie: the slideshow will run on each page’s sidebar)?

    Thanks!

  7. Francisco says:

    Error when I was uploading photos…
    Fatal error: Cannot redeclare flag_admin_options()

  8. barbara says:

    ERROR “headers already sent” with WP version 3.1. Can’t save any pages when plugin is active. Any way to resolve this?

  9. Alex says:

    I’ve recently ran all the updates and now only one gallery per page has the proper transparent background, while the others in that same page have a solid background – the setting is set at “transparent” so I’m not sure what the problem is. Can you provide some input on this?? I would really appreciate it!

    The best example is the residential cabinets site under services, at http://www.stonebeltcabinetscom/customkitchencabinets/

    I could really use the help – thank you!

    Alex

  10. Karin says:

    Hi,

    I have tried to use the form on your site, but it does not seem to be working, so I thought I’d try to reach out to you in this way.

    I have created a photo gallery using FIAFallery, and I am totally stuck!

    When I preview the gallery, it looks and works great; however, on the published page the pictures don’t show. All I get are rotating % marks.

    The URL is http://bergengop.org/?page_id=918.
    My short code on the gallery page is: [flagallery gid=1 name="BCRO Gallery"]. I used the “Add Flash Album Gallery” button to add this code.
    The Gallery Path on the Options page is: wp-content/flagallery/bcro/

    And the Path on the Gallery Settings page is: wp-content/flagallery/bcro

    Any advice would be extremely appreciated.

    Thank you so much!
    Karin

    • It looks like you don’t have the latest version of the plug-in installed.
      Or if you do, you haven’t refreshed the skins.
      I can tell because the buttons for “Slideshow” and “Fullscreen” show “SL” and “FS” respectively, whereas in the latest version the words are shown in full.
      If you have the latest version installed, then it will pay you to “refresh/update skins” the skins. This can be found under the skins menu.
      I had problems with my gallery, but it was resolved once I did this.

  11. yosoylat says:

    I am running a localhost installation of wordpress and I keep getting

    Couldn’t load the Main XML file.Error #1088

    I tried using the colors.php where it says “if exists etc) – did not work\
    I did reset settings – did not work
    I tried getting other skins – did not work

    Any other ideas?
    thanks

  12. Rick Weaver says:

    Hello, since upgrading to the latest WordPress, I am getting this error:

    Error! Please, check shortcode for this album…Example: [album gid=1 name="Album_name"]

    The page code is [flagallery album gid=11]

    Thanks for any help you can give.
    Rick

    • doug says:

      I had this problem as well, but it was because I had altered the shortcode earlier – before a FlAGallery update – and it no longer worked after the update.

      So there may be some information missing from your shortcode, or it may be entered differently now. Try creating a new page or post and re-enter the shortcode for the gallery you want using the FlAGallery button – but do not alter any of the information in that shortcode. A basic gallery shortcode in my setup looks like this:

      [flagallery gid=11 name=Gallery]

      • jolita says:

        I absolutely love the plugin, but it shows me th error message “Please check shortcode for this album”. I haven’t changed or altered any codes, just uploaded images and inserted this gallery as in the tutorial on the new Post page. However when it appears on my side bar it gives the error above. Any solutions…?

        Many thanks in advance,
        Jolita

  13. Tom says:

    Love this plugin but, recently its been behaving odly. If I open it to full screen, it will stay up for about 10 seconds then revert to the page from which it originated – the full screen images close down. An example can be found at webhttp://www.messiejessieblog.co.uk/assemblage-miss-havisham/

    Your comment would be much appreciated.

  14. kofi says:

    want to adjust the music skin width.

  15. AS says:

    Thank you for the great plugin. =) it works..
    I was wondering can i clear the “Buy Now” on the right side of the image?
    Thank you..

  16. Franck says:

    Hello
    Alter upgrading to the latest version 1.20 , I am getting this message :

    Parse error: syntax error, unexpected T_STATIC, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or ‘}’ in…………………/wp-content/plugins/flash-album-gallery/lib/shortcodes.php on line 8
    I need some body help please !Thank you

  17. Franck says:

    It’s ok now with php 5.2 ; But i always have a message error :

    Couldn’t load the media file.Error #2124

  18. Dsimitry says:

    Franck
    I have same probplem
    right now I install this gallery and get this error
    I get this error when I try to make another thumbnail
    and when I try to add gallery on page using button

    Parse error: syntax error, unexpected T_STATIC, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or ‘}’ in /MYWEBSITE/wp-content/plugins/flash-album-gallery/lib/shortcodes.php on line 8

    Hope that this is not problem for author

  19. Franck says:

    I think the latest version 1.20 does not work with php 4 ;
    and i have to reinstall skin so
    good luck ;-)

    • Rattus says:

      gallery works on your site but there is old version of default skin. You should go to Skins page and click Update skins button. This recommended to do every time after plugin update. The latest version is 1.21 now.

  20. Franck says:

    the update of the latest version 1.21 is successful! Thank you for your great plugin !

  21. Joey says:

    I have been using this plugin with good results, but now my galleries are not showing. I just get a black bar.

    I have updated to 1.21, refreshed the skins, and even re-installed the plugin and re-installed the skins (then refreshed again).

    Any help getting this to work again would be appreciate. Here’s a sample page: http://www.cherylpettdesign.com/gallery/bath-and-spa-retreats/

    • Rattus says:

      source of your site is in one row. Very strange… you can try go back to working version for you
      http://wordpress.org/extend/plugins/flash-album-gallery/download/

      • Joey says:

        I have rolled back to version .58, completely deleting the plugin and re-installing the older version. I rebuilt my 5 galleries, but they still won’t display. I am now getting this link text on each page in place of the galleries (even though Flash and Javascript are active):

        GRAND Flash Album Gallery
        Skins for GRAND FlAGallery,Photo Galleries,Video Galleries
        developed by CodEasily.com – WordPress Flash Templates,WordPress Themes and WordPress plugins
        The Flash Player and a browser with Javascript support are needed.

  22. Riz says:

    Hi there,

    Anyone know why you cannot have GRAND Flash Album Gallery work on a page that has the plugin “Magazine Columns” in action. Both plugins can be active at the same time – the flash gallery just doesn’t work on any page that uses the column plugin.

    Thanks.

    Riz

    • Riz says:

      Just in case anyone else had this problem…it was Magazine Columns that was the issue. I’ve used another column based plugin and all is well now.

  23. Ness says:

    Like many other people, I need to change the font size as it is so very tiny it cannot be read at all. Could you tell me which file or files the fonts are in as I do not see any CSS files except 3 which are for admin. It is too long a process to change/add to every title and description item every time. Also note that is not working in ‘title’, it is only working in ‘description’.

    Other than the font-size (and maybe the font-family) the Grand Flash gallery is the easiest gallery I have ever used. It actually works well and does not cause any problems or conflicts. It also displays beautifully. Thank you for such a great plugin. I hope to use this plugin are many years on my weblog.

    I look forwrd to any help you have give me on the fonts. Thanks again.

    • Rattus says:

      in the skin folder find gallery.php (only latest skins) -> Inside title tag wrap text with <font size=”" color=”">…</font>

      • Ness says:

        Sorry but I repied and I am still waiting for a reply.

        As I mentioned in my reply there is no gallery.php in the latest skins. It is gallery.swf which is unreadable, unchangeable and compiled as goop. I have checked the downloads of the skins on your site and photgallerycreator and I do have the lastest version.

        Would you please check and let me know how I can change the font size and family globally.

        NOte that people are also posting on the WordPress forum but noone is answering any queries for this gallery plugin. (I checked in case there was an answer there)

  24. Udi says:

    Hi,

    Installed this plugin but:
    When i upload some photo’s no thumbnails are created. The gallery itself stays working (it shows the images) but on the place of the thumbs it says ERROR. Also the options “Create new Thumbnails” and “Edit Thumb” don’t work.

    Any help?

    Thanks.

    Udi

    • Rattus says:

      Check ‘/wp-content/flagallery/GALLERY_NAME/thumbs’ folder write permissions.

      • glenn says:

        I had the same problem. I found that of my 37 pictures that I uploaded to the gallery only the first 8 had thumbnails. I then tried to create a thumbnail through the plugin on an individual basis and it didn’t seem to work. But I went to my website file manager to check the permissions and found that they had been created so the permissions are correct and I see them as the same as the others. I then went back to that gallery and tried to select a few images and bulk create thumbnails. That worked. I did a few at a time and it worked fine. Not sure why this is happening. It’s almost like it didn’t like the size of the original 1692×1176. Hopefully that helps.

  25. Bonnie says:

    Hi – is there any way to disable autoplay for the Music Box? I’d like my visitors to have to choose to listen rather than have the music start automatically. Thanks!

  26. Werner says:

    Hello together,
    flash does not work, only black box. my hoster gives me 2 failures.
    this is:
    http://xn--gutachterfrorientteppiche-owc.de/vita/wp-includes/js/thickbox/loadingAnimation.gif

    http://xn--gutachterfrorientteppiche-owc.de/crossdomain.xml
    This files cannot be loaded.

    There is something wrong with the folder struktur, i think.
    and the crossdomain is not in root.

    any ideas ?

    regards from germany
    Werner

    • Rattus says:

      try reset settings on Overview page

      • Werner says:

        Hi Rattus,
        i had done this xtimes. Nothing happend.
        all my other websites runs very good with your flagallery. all by the same hoster.
        i had made a fresh installation with wp 3.0.5 and only your plugin is uploaded. But allways the same = only blackbox.
        allso with an older version 0.58, but still not working. :-(

        any idea ?

        Werner

        • Werner says:

          Hello again,
          now the problem is solved. What did i do. I killed the TL Domain with the “ü” in the name and make a new one with “ue”. Thats all.
          Works fine.:-)

  27. Raizwan says:

    Hi,

    Is there a way to change the button labelled “Category” to something else? In my case, I wish to use “Projects”.

    Thanks.

  28. katecash says:

    I’m getting an error message that says “Couldn’t load the media file. Error #2035″. Anyone know what this means and how to fix it?

    • Karin says:

      I am getting the same message all of a sudden! It was working fine, until i started added descriptions to my images in the skin options. Now they can’t load – getting the same message. did you find a solution to fix the problem?
      Thanks,
      Karin

  29. siriraj102 says:

    I got struck with wordpress library music that I could not delete any song on the list
    There are no delete on the drop manu
    How can I fix the script?

    Many Thanks

    • Rattus says:

      Music Box and Video Box files are from WordPress Media Library. If you want delete some media go to WP Media Library and delete from there

  30. Jason says:

    I have installed GRAND Flash Album Gallery on a few differents sites on the same server and everything worked great.

    Now with this website when I install it, it wants me to run the update script but it’s not working. I have tryed to uninstall it and reinstall a few times now and I keep getting the same problem.

    The only thing I have done differently is when I installed wordpress I used “FW_: not the “wp_” Could this be the problem and if so how can I fix it?

  31. Ahmad Ali says:

    Hi, I have a travel blog using the WordPress 2010 theme, I’ve been using the FlaGallery to display my photos, but have discovered a bug with IE8.

    I use the twentyten navigation menu to allow a reader to view different blog entries, My photos are normally placed at the top of each page. However I’ve found that in IE8 the navigation menu appears underneath the flash gallery, so that the bottom half of each menu is inaccessible.

    Does anyone have a fix for this, or can you point me to a forum?

  32. zoot says:

    I’m desperately trying to get this plugin running on a migrated site.

    We’ve moved a new customer’s WP site (with this plugin) over to our servers. Despite having updated all references to the old URL in the MySQL DB, as well as within the pages, the plugin will not work. We re-installed the plugin via WP admin and executed the DB update action which we were prompted with.

    PHP 5.2.14
    MySQL 5.1.51
    WordPress 3.1.4
    GRAND FlAGallery 1.23

    The only clue has been the following in the PHP error log file, which shows SQL errors. Are this plugin’s SQL queries compatible with MySQL 5.1.51?

    [02-Jul-2011 11:43:20] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 1 for query SELECT t.*, tt.* FROM wp_flag_gallery AS t INNER JOIN wp_flag_pictures AS tt ON t.gid = tt.galleryid WHERE t.gid = ’3′ AND exclude1 ORDER BY tt. made by require, require_once, include, the_content, apply_filters, call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, FlAG_shortcodes->show_flashalbum, flagShowFlashAlbum, get_include_contents, include

    [02-Jul-2011 13:47:03] WordPress database error Multiple primary key defined for query ALTER TABLE wp_flag_gallery ADD PRIMARY KEY gid (gid) made by activate_plugin, do_action, call_user_func_array, flagLoad->activate, flag_install, dbDelta

  33. Paul says:

    Hello again,

    I’m unable to edit the Thumbs when managing my gallery. All I get is a blank empty customize thumbnail box. I’m just trying to edit the gallery so it doesn’t scramble the thumbnail images. I don’t need thumbs for this gallery and I don’t want scrambled images when viewing the gallery.

    I need this fixed else I’ll be asking for a refund as I bought the 3D Pprospect Gallery skin once the plugin was installed.

    Thanks
    Paul

  34. JC says:

    disable mobile feature on FIAGallery:

    i love this plug in but have a small problem….the flash works fine on computers
    problem:
    mobile devices can see the photos and even save them
    requiring:
    want to turn of mobile viewing i.e. they need to have flash installed
    or do not have it work i.e. disable mobile view or feature

    i have looked in the option area and see nothing….sorry but can you tell me how to do this

  35. Sammy says:

    Is it possible to have the images show up as images and not links in an RSS reader?

    When they come up as links, it’s pretty ugly and I know people won’t click on them.

    Thanks!
    Sammy

  36. Dagan says:

    Hi – I just installed 1.33 in WP 3.1 and when I went to do my first upload, I go this message:

    Fatal error: Cannot redeclare class flagmeta in //NAWINFS04\home\users\web\b2322\rh.devinmohr\gallery\wp-content\plugins\flash-album-gallery\lib\meta.php on line 6

  37. DQ says:

    how can i remove your link? also how do you remove the galleries, i’m unable to delete any of them

  38. I think you have an error on your last update.

    When I link to the galleri, the inserted code is
    [flagallery11 name="Gallery"]

    It’s wrong. It should be
    [flagallery gid=48 name="Gallery"]

    If I use the one without ‘gid’ it written on my site in plain text.

  39. Alex says:

    WordPress database error: [Multiple primary key defined]
    ALTER TABLE wp_flag_gallery ADD PRIMARY KEY gid (gid)

    Any idea why I would be getting this error, and what I need to do to fix it??

  40. steve says:

    i keep using he tutorial and everything, but when I use the FLAGallery button a window appears with an error message

    “Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request…”

    And when i put the code in the html space: [flagallery gid=1 name="Galeriafla"] and preview the page an error message appears:

    [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]

    Please advice. The solution in this forum didnt work.

    • Rattus says:

      Try this:
      – change the folder permissions of the `/wp-content/plugins/` folder and the sub-directories to 755.
      – change the file permissions to 644 in the `flash-album-gallery` folder only.
      You can do it from the hosting control panel (but should work from the ftp client too). It also needs a strong cache clean.

  41. Iain says:

    I found this FAQ after Googling [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]
    I get this error even after I disable all plug-ins except FLAGallery.
    I am at a loss.
    I have no idea what I can do.
    I’ve reset the plug-in.
    I’ve reset the skins.
    I’ve deactivated and reactivated the plug-in.
    It seems to have occurred after an update but I can’t be sure.
    Any suggestions would be appreciated.

  42. Donna Bigg says:

    I am using the banner on the “Top Feature” in WordPress. I have the “descriptions” filled out to what I want the text to say, however, it comes up with the jpg title and I cannot find where to change this. I love your products by the way! Any chance of getting CleanStyle as a skin for a banner?

  43. Donna Bigg says:

    I would also like to know how to format the text? Change the font and size please.

  44. Ahmed says:

    I upgraded the FIAGallery and now I cannot go to my wp-admin page I get the following error. Please help. I am getting the following error:

    Fatal error: Call to undefined function: array_diff_key() in /hsphere/local/home/nedacftp/nedalumnicanada.org/update/wp-content/plugins/flash-album-gallery/admin/admin.php on line 28

    Please help !
    A.

  45. Ale_Zena_IT says:

    Hi,
    could I exclude just one or more photo from the gallery? I don’t want delete it, just don’t shows in the slideshow.

    • Rattus says:

      go to manage gallery and in column with lock icon check checbox for image you want to hide. Save. This image will be visible only for logged in users.

  46. Curt says:

    Random image widget: number of images displayed. I searched for the file to change the number of images shown in the random image widget. Currently, it displays only five images which doesn’t look very good. I searched through several .php files with no luck. Is there a way to change this? How is it currently controlled?
    Thanks.

    • Rattus says:

      perhaps, you have just 5 categories in album. This widget displays 1 image per category and when you click category image – this gallery will popup.

  47. Daniel says:

    I am using the code “[flagallery gid=all name="Photo Gallery"]” on my page. I have one Album (somehow I cannot create others) but various galleries. Is there a way include in the above string code, to randomly load up a category each time the page is loaded?

  48. Daniel says:

    Many thanks Buddy!

    Finally, I am trying to create a second album on the Manage Galleries page.

    When I type in the name and click create album the page refreshes and the box beneath remains saying “No Album”

  49. Daniel says:

    Hmmm, I see that I can exclude a gallery in the random setting using the FIAGallery button on the page, this may just be a work-a-round for me!

  50. Daniel says:

    Nope, I will need to create several albums, but this is not happening… is there a bug in 1.45?

  51. Daniel says:

    Using IE to view page: http://www.southlaois.com/wp-admin/admin.php?page=flag-manage-gallery
    where I try to create an album, I get the following error…

    ======================================================

    OBJECT DOESN’T SUPPORT THIS PROPERTY OR METHOD:

    admin.php

    code:0
    line:189
    char:4
    URI: http://www.southlaois.com/wp-admin/admin.php?page=flag-manage-gallery

    ====================================================

    Any thoughts?

    • Daniel says:

      I got a little further. After deactivating and reactivating the plugin, I can create Albums, however when I drag and drop categories into an album and click “save” it will not save. I have tried to deactivate and reactivate again but to no avail…

  52. Eric Rose says:

    I am getting this error code: Couldn’t load the media file.Error #2035. Any suggestions?? I am using the latest version of WordPress. I have checked all images and they are ok, the number of images matches.

    Thanks for your help.

  53. Shelley says:

    I love this plugin and have purchased the int commercial skin.

    I am wondering if there is a way to add a hyperlink to the images? I have added a link to the ‘description’ field, but wonder if sometimes people won’t see the ‘i’ on the top right to click for more information.

    My images are of websites that I have created, so they will want to visit the relevant website rather than read a description.

  54. TR says:

    Love the plugin. One question:

    Is there a way to display the title of a clip in the flv player when you rollover the thumbnail? Ideally inside the thumbnail?

    Thank so much

    -tr

  55. rf says:

    Hi

    I really like your plug in, but before i can use it i have a few questions: 1) is there a way to restrict the thumbnails to horizontal photos only? it stretches the vertical photos and they look terrible. 2) when you click on a thumbnail it takes you to the first photo in that album. is there a way to have it take you to the photo that you clicked on? 3) is there a way to remove the photogallery creator link?

    thanks

  56. webladynz says:

    I have been using this plug in on a web site with great success.

    I have setup my development server as a multisite server. I network install this plugin. From any of the sites I get the followings message:-

    Help
    Upgrade GRAND FlAGallery

    The script detect that you upgrade from a older version. Your database tables for GRAND FlAGallery is out-of-date, and must be upgraded before you can continue. If you would like to downgrade later, please make first a complete backup of your database and the images.

    The upgrade process may take a while, so please be patient.

    When I click on the upgrade, I then receive a message the following message:-

    Upgrade GRAND FlAGallery

    Upgrade sucessful.

    When I click on continue, I receive the upgrade message again.

    This plugin only works on the ROOT site.

    I require an urgent way to make this plugin work on a multisite setup, please.

  57. Skye says:

    Hi – really excited to use your plug-in, however after activating and going to refresh skins as directed, I get a “failure to move file” error message for the default skins. Looks like there are 12 skins – thought initially it was a permissions error, but we’ve tweaked that. Any suggestions (I’ve re-installed already once, and tried the refresh option several times). Thank you – looking forward to using the plug-in!

  58. Terrence says:

    This plugin is great. Im having a problem with it working in IE. What can be the possible problem?

  59. Terrence says:

    I fixed it, the computer didn’t have flash loaded

  60. Need help please:

    Hi – really looking forward to using this, but am having difficulty installing. When trying to activate/refresh skins – I get a “failed to move file” error message, and when trying to add a new gallery, I get the “Directory wp-content/flagallery/ didn’t exist” error. I’ve had our webmaster manually create that directory with the chmod 0755 permissions as instructed), but we’re still not there. Could you offer any suggestions, please? Thank you.

    • Rattus says:

      apache user need to be in the same user group with you on your server.
      Try to move skins manually from `/plugins/flash-album-gallery/skins/` folder to `/plugins/flagallery-skins/` folder (chmod 755)

  61. James says:

    hi, i’m just starting to populate my site and wanted a good picture library plugin. i installed your 3D Flat Wall, and as far as i can see it works. however, there there is a ‘buy now’ link at the bottom right corner and i was wondering if it’s possible to remove that on the free version or if its only possible for paid versions.

    would appreciate a response. thank you

  62. Lain says:

    I have purchased the 3D Flat Wall Skin and cannot get the mouse wheel detection zoom to work. Any suggestions?

  63. Mila says:

    I am getting this error code: Couldn’t load the media file.Error #2035. Any suggestions?? I am using the latest version of WordPress. I have checked all images and they are ok, the number of images matches.

    Thanks for your help.

    The link: http://emiliazhilova.ru/?page_id=17

    • Rattus says:

      Не используйте русские символы при создании галереи. Flash не воспринимает адресс изображения, если в нем присутствуют не латинские символы. Создайте новую галерею “Deti”, а потом можете отредактировать название галереи русскими буквами “Дети” (папка останется “deti”)

  64. Yande says:

    I’m using grand flash album galllery to show my photo portfolio, on browser firefox and safari everything is running well but on google chrome the the gallery didn’t show up. untill now i didn’t find any solution to fix it, can any body help, here is the link http://baliweddingpicture.com/pre-wedding-bali/

    I have check the flash player on google chrome and all are updated.

  65. Wesley says:

    Hi,

    I have just purchased the commercial plugin from you, when viewing the gallery using your plugin the back button is missing and has the word gallery instead, you can’t click on anything? Please help

    here is the url: http://weswebsterphotography.co.uk/?flagallery=engagement-gallery

    Thanks

    Wes

  66. If a gallery is deleted, is there any way to re-use the ID number?

  67. Brady says:

    I am trying to use the plugin for a Slideshow on a website’s home page. I would like to utilize the Banner skin, but I do not know how to get it to work. How can I add a Banner to my home page? Thanks for your help!!

    • Rattus says:

      Create Banner playlist on Banner Box page. Copy shortcode of created playlist and paste it to Post or Page editor. If you want integrate it to theme template use php function: echo do_shortcode('PASTE_YOUR_SHORTCODE_HERE');

  68. Chris says:

    I bought the 3D Sphere skin and everything worked fine. I would like to be able to click on the selected photo and go to a webpage or script. You wrote a while back that this work with the Banner Rotator, but is there a workaround to do it with the sphere? I dont mind some coding…

  69. Lance says:

    Couldn’t load the media file.Error #2035 – Keep getting this on the main image area – the Thumbnails show fine?

  70. Tisa says:

    hello,

    I dont found how to fix the “Couldn’t load the Main XML file.Error #1010″ from the widget banner :/
    Could you take a look please ?

    Thank you

  71. Balint says:

    Hey there,

    I’m getting the “Couldn’t load the media file.Error #2035″ error message. Itt comes at every 5th or so pictures avery time I wanna seee the pics in any of my galleries. I can still see the images and even go on, but the message stays…
    Any idea?

    Thanks, Balint

  72. Lukasz says:

    Hi, i want to change background in my gallery (background as image not only). Where is the file or a part of a code responsible for this. I use default plugin.
    Please help

  73. Hello I am Having this error :
    Couldn’t load the media file.Error #2035

    Link is

    http://www.praize-ministries.org/gallery/bernadette-project-day-4/

  74. Ed says:

    Hi, I’ve just upgraded your plugin to the latest version. I’ve followed all instructions, updated the database, refreshed the skins and reset the settings but I’m still getting a blank gallery.

    I’m stumped. I don’t see any error messages, all resources seem to be loading correctly, but the galleries and images are not displaying in the Flash window. It looks like the supporting html is all there, and the links to the images are fine. This is the page:
    http://www.headwayeastlondon.org/our-community/gallery/

    And the gallery is set to display…
    [flagallery gid=all name="Our Community"]

    Am I missing something? Do the files or folders have to have specific permissions?

    Many thanks,
    Ed

    • Rattus says:

      exclude empty galleries from shortcode or delete it on Manage galleries page. If you use “only for logged in” checkbox in gallery – be sure there must be at least one image in gallery visible to everyone (unchecked last column checkbox at least for one image in the gallery)

  75. Kristjang says:

    Hi, love the plugin but hate one thing.

    Can´t create albums. No matter what I do, nothing happens when I press “Create new album”

    Any Idea?

  76. Dave Slatter says:

    Hi,
    I mangae a website for a local charity and just updated the plugin to v1.62 and received the following error when trying to activate.

    Class ‘flagAdminPanel’ not found in /home/kind/public_html/wp-content/plugins/flash-album-gallery/flag.php on line 203

    It is not a memory issue as there are only a few other plugins on the site.

    Please advise.
    Thanks
    Dave

  77. doug kercher says:

    Hi – Thanks for a great plugin.

    I have a recent problem with this message coming up –

    [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]

    Thanks Doug

  78. shawn says:

    In widget the Music player auto play how to stop it ?

    I tried in options > mp3 play options >auto play false and save

    but it didn’t worked for me is there any way ?

    • Rattus says:

      Go to Skins page -> click Music Gallery Skins button -> find skin in the list you use in your widget -> click options -> uncheck Autoplay option -> Save changes

  79. Julia says:

    Hi, great plugin! I have one question: Is it possible to change the English buttons in the presentation like THUMBNAILS SLIDESHOW FULLSCREEN to German?
    Thanks for your help!

  80. Duckling says:

    Ok got it, I had the option “Show jQuery gallery for browsers without flashplayer” turned on and Firefox didn’t have flash installed. Don’t now why, but after installing flash now it’s ok. :-)

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