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  • in reply to: Plugin upload error #9559
    aleearcher
    Participant

    Thanks. It still isn’t working. I even tried just uploading the CSS directory without anything else from the albumsgrid folder, but even that wouldn’t upload. See screenshot attached.

    It will upload the files if I save them somewhere else, but as soon as I try to upload it to the grand-media module directory it says ‘permission denied’.

    I’m on the free version of GMedia. Does that make a difference, even though I paid for this module? Do I need a GMedia Premium key first before I can upload this module perhaps?

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    in reply to: Plugin upload error #9556
    aleearcher
    Participant

    Thank you. I tried to upload it to that file location via FTP, but it also said permission denied. This is very strange because we’ve had no trouble uploading other plugins. Do I need to do something with the files before uploading them? I’ve unzipped the folder, and then uploaded the entire albumsgrid folder including the licensing file. Please see screenshot attached. Is this correct?

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