Album picture gallery not working/showing correctly

[George16]

Hi,

The album gallery pictures are not showing correctly or that they are but there is one thumbnail that wants to be different.

I’ve attached a picture of the problem

Please help!

Thanks

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[Rattus]

Go to edit gallery -> Advanced Settings tab -> increase “Delay for Thumbs positioning”.

[George16]

Hi Rattus,

There is no gallery settings for this its an album – this is what it looks like when you add the album to a page? And it uses the default module in global settings.

Pic Attached.

Thanks

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[Rattus]

Go to Modules page -> choose module and add preset for it by clicking “+” sign.
Name it and set settings to fit your needs.
Then go to Gmedia Settings page -> Other Settings tab -> Set “Choose default module” to the module and preset you’ve just made -> Save.

[George16]

did all that and then set the default preset in the album page and still nothing.

[George16]

I’ve also tried the forbid other plugins to load their settings setting and the forbid theme to load short code setting – neither worked.

[Rattus]

Ok, can you provide me with admin access to your WP Dashboard? So I can see what happens.

[George16]

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[George16]

And its on the photo gallery page that the problem is occuring

[Rattus]

Done. Here is what I did:
Checked which Module / Preset is set on Settings page “Choose default module” field.
Went to Modules page -> click on Phantom Preset called “Church Views Preset” to edit it -> Advanced Settings -> increased Delay field to 300 -> Save.

[George16]

Hi Rattus,

I’ve just had a look at the page and nothings changed? i.e refreshed the page and still it not right?

[George16]

One thing i have noticed is that when you refresh the page in the split second it takes to do so the wondering thumbnail is actually in place but then it moves over?

[Rattus]

Maybe you should clear your browser cache?

https://monosnap.com/file/KkJrkvj6DKWcZDrbBV0wDN3zLJuA9r.png

[George16]

That was the first thing I did. BUt clearly its not working with google chrome because that’s what I use and I also have all the other browser to test on for my sites so and it works with all but chrome? any advice?

[George16]

take a look through chrome at your end

but with chrome being the problem – has anyone else said they’re having chrome problems?

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