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  • #7045

    sandrine1234
    Participant

    I updated Gmedia Gallery to the Version 1.8.27 and all my gallery erase. Can you help me finding my photo …. Thank you

    #7046

    Rattus
    Keymaster

    What do you mean “Erase”? Images are not visible on Frontend or on Backend too? Is there any files in ‘/wp-content/grand-media/images/’ folder?
    Did you click uninstall plugin before installing new version? Uninstalling plugin can also delete files if such option enabled in settings.
    Also if you delete ‘/wp-content/grand-media/’ folder or replaced it by accident then the only way to return files is backup.

Viewing 2 posts - 1 through 2 (of 2 total)

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