Gallery erase after update

[Anonymous]

I updated Gmedia Gallery to the Version 1.8.27 and all my gallery erase. Can you help me finding my photo …. Thank you

[Rattus]

What do you mean “Erase”? Images are not visible on Frontend or on Backend too? Is there any files in ‘/wp-content/grand-media/images/’ folder?
Did you click uninstall plugin before installing new version? Uninstalling plugin can also delete files if such option enabled in settings.
Also if you delete ‘/wp-content/grand-media/’ folder or replaced it by accident then the only way to return files is backup.

[Author]

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