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  • #7045

    I updated Gmedia Gallery to the Version 1.8.27 and all my gallery erase. Can you help me finding my photo …. Thank you


    What do you mean “Erase”? Images are not visible on Frontend or on Backend too? Is there any files in ‘/wp-content/grand-media/images/’ folder?
    Did you click uninstall plugin before installing new version? Uninstalling plugin can also delete files if such option enabled in settings.
    Also if you delete ‘/wp-content/grand-media/’ folder or replaced it by accident then the only way to return files is backup.

Viewing 2 posts - 1 through 2 (of 2 total)
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