Viewing 9 posts - 1 through 9 (of 9 total)
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  • #5276
    Anonymous
    Inactive

    Hi,
    I contacted you via email, but perhaps this is the best way to contact you.

    Gmedia Galleries, only works when I am logged in, it does not work when I am logged out of my website. It displays the thumbnails but it does not open up into a larger image.

    What am I doing wrong?

    regards,

    #5277
    Rattus
    Keymaster

    Be sure you have no javascript errors from other plugins (this can be seen in browser console).
    Be sure your theme is not missed function in header.php file and function in footer.php file.
    Post link to your page with gallery, so I can say more.

    #5278
    Anonymous
    Inactive

    Hi,

    thank you for your fast reply,

    Here is the link http://landarchs.com/how-baan-san-ngam-takes-its-inspiration-from-nature/

    Hope you can figure it out.

    #5281
    Rattus
    Keymaster

    Works for me:

    #5285
    Anonymous
    Inactive

    Hi,

    Thank you,

    I don’t know what happened it must of been a temporary glitch,

    Seems to work fine now,

    Regards,

    Scott

    #5286
    Anonymous
    Inactive

    Hi,

    It keeps on happening to me, every time I publish a new album, and then log out, the album becomes inactive, please see the screen shot.

    Here is the link, http://landarchs.com/etele-square-removes-the-roof-to-create-hungarys-biggest-outdoor-waiting-hall/2/

    I really don’t know what fixed it yesterday, but I need to know what is causing this.

    Hope you can help.

    Regards,

    Scott

    #5288
    Rattus
    Keymaster

    Do you use any cache plugins? Usually cache plugins disable cache for logged in users or for admins. But when you logged out page loads early saved page from cache folder and updates it periodically. If you insert gallery in already published page, then you should reset cache for this page (or entire cache) to see changes.

    Also I can see that there is javascript error on the page. Gallery will not work if js error appear before start gallery scripts. See screenshot below:

    #5291
    Anonymous
    Inactive

    I do use a cache plugin, I reset it and it still didn’t make a difference.

    But I just kept on playing around with it and eventually it worked, I have no idea why, I wish it was obvious, as playing around with it, is not a solution.

    I have no idea about the javascript errors, I’m not a programmer.

    I’ll try it again tomorrow and I’ll see if resetting the cache is the problem.

    #5292
    Rattus
    Keymaster

    Javascript error is very serious problem and it should be resolved if you want all things that use javascript works properly (like dropdowns, galleries, lightbox, social buttons, etc.)

    I’ve found that your site loads jQuery library twice with different versions (1.8.3 and 1.11.2). That gives conflict. I recommend you to contact your developer and fix JS error.

Viewing 9 posts - 1 through 9 (of 9 total)
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