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  • July 13, 2015 at 10:06 #5220
    pchipendo
    Participant

    I am using the Gmedia phantom gallery and i have put the gallery short code in the Toggle module of the Divi theme and the gallery images are displacing vertically in the Firefox browser (please see attachment). If i am in admin mode, the gallery displays correctly. Both IE and Chrome displays galleries correctly without any issues. Here is the link to the page thats having issues: http://abloom.cactusweb.co.za/gallery/. I am not really sure how to fix this one and was hoping someone could let me know.

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    July 15, 2015 at 20:10 #5230
    Rattus
    Keymaster

    Did you try to increase “Delay for Thumbnail Positioning” on Advanced Settings tab?
    Try set it from 100 to 1000.

    July 16, 2015 at 12:35 #5237
    pchipendo
    Participant

    Hi Rattus

    Thank you for your quick responses but unfortunately I have tried changing the settings as you indicated but still behaving the same. I have even put 1000 and that didn’t help. Can I send you the login details so you can check further?

    July 16, 2015 at 12:38 #5238
    Rattus
    Keymaster

    Yes, you can post credentials here in private reply or via Contact page.

    July 20, 2015 at 09:25 #5253
    pchipendo
    Participant
    This reply has been marked as private.
    July 20, 2015 at 22:15 #5254
    Rattus
    Keymaster

    Clear your browser cache and check now: http://abloom.cactusweb.co.za/gallery/
    I’ve improved a little CSS for open / hide blocks with galleries, so now it is not jumping and titles looking nicer when block opened.

    July 21, 2015 at 10:07 #5269
    pchipendo
    Participant

    I have cleared the cache from my browser but the issue still persists, please see attached screenshot. I have also tested on another computer that never opened that website and its same. Chrome and IE displays correctly. The strange thing is whilst in Firefox, if I make the browser view smaller and then maximize it again, the galleries then displays correctly in columns across the content width.

    Thank you again for you time on this.

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    July 21, 2015 at 16:04 #5280
    Rattus
    Keymaster

    Check now

    July 22, 2015 at 10:44 #5284
    pchipendo
    Participant

    Thank you very much Rattus, its now working fine. Can you please let me know the changes you did to make it work, just in case I encounter the same issue on another website or someone else has the same issue.

    July 22, 2015 at 16:35 #5289
    Rattus
    Keymaster

    I’ve modified Phantom module a little and install new version (v2.6) via admin panel. This fix will be available in next plugin version.
    If it’s not hard for you, then please rate my plugin here: http://wordpress.org/support/view/plugin-reviews/grand-media
    It is very important for me. Thanks.

    August 1, 2015 at 21:24 #5359
    ryabov2012
    Participant

    Hello.
    I have problem with phantom gallery (2.6) in firefox too (see img) and can’t find parameter “Delay for Thumbnail Positioning” in Advanced Tab.

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    August 6, 2015 at 21:16 #5392
    Rattus
    Keymaster

    I’ve deleted parameter “Delay for Thumbnail Positioning” in Advanced Tab by mistake. Will add it in next plugin version soon.

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