Viewing 11 posts - 1 through 11 (of 11 total)
Viewing 11 posts - 1 through 11 (of 11 total)
- The forum ‘Troubleshooting’ is closed to new topics and replies.
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Hi! I am new to GMedia and am trying to upload my first few photos. I dragged a couple of them into the upload area–they are about 3MB each, so they’re not too big–and click the upload button. They upload to 100%…and then I get this error message: “id1.jpg: Failed to open input stream” every time. I’ve tried doing them one at a time…same result. What am I missing? Thanks for your help.
I need FTP access to your server, so I can try to solve your problem. Use Contact page or reply here as private reply.
I’m having the same problem as the original post. Is there a solution to this?
Regards
Luke
Unfortunately, I can’t advise you something without testing plugin on your server. I need access to wp-content folder and probably login to dashboard. I’ll change nothing in core files (only in grand-media folder). If I’ll found solution for your problem this will be helpful for other users too.
Just following up–my ISP guy Carl says he has found and fixed an error with the upload directory configuration. He would like me to pass along his thanks for your assistance. :-) I am now able to upload pictures and have begun the process of figuring out how to create and publish galleries. Thanks again!