Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • #2190

    Thomas
    Participant

    Hey,

    I bought a licence key (Order: #2189) for a Gmedia Gallerie, but the licence key doesn’t work.

    The error message is: “Error: website”

    It’s for the website http://neu.holztreppen-chiemgau.de (in development). After relaunch the domain is http://www.holztreppen-chiemgau.de

    When the licence-code is strict associated with the website-url, how can wie solve this problem?

    Can you help me please?

    Thx
    Tom

    #2191

    Rattus
    Keymaster

    I’ve added your dev site to your order. Login to your account and copy new license key for dev site: https://codeasily.com/my-account/

    #2193

    Thomas
    Participant

    It works! Thank you very much Rattus.

    Do I need another key when I relaunch my website with http://WWW.holztreppen-chiemgau.de? Or is the “www.” not importent? I register without www. but this will be the final domain -> http://www.holztreppen-chiemgau.de

    #2194

    Rattus
    Keymaster

    www. is ignored, so license key will work with or without www.

    #2195

    Thomas
    Participant

    Wonderful :) Thx!

    #2231

    david@davcon.ca
    Participant

    same problem for http://www.davcon.ca

    Order #: 5134358892

    #2242

    Rattus
    Keymaster

    Did you resolve your problem?

    #2281

    Thomas
    Participant

    Hey Rattus,

    the licence key does’t work with “www.” on my website.

    http://www.holztreppen-chiemgau.de/treppendesign/modern/

    Can you fix it please?

    Thx
    Tom (Order: #2189)

    #2282

    Rattus
    Keymaster

    Contact me via Contact page and include key you’re using.

    #2283

    Rattus
    Keymaster

    You have two license keys: one for dev site and another for public. Did you change key when your domain name changed?

    #2284

    Thomas
    Participant

    Yes, I did!

    “neu.holztreppen-chiemgau.de” was the subdomain for development. This subdomain is now deleted.

    I just need a key for http://www.holztreppen-chiemgau.de

    Thx
    Tom

    #2285

    Rattus
    Keymaster

    Go to your account and copy key for your new URL with WWW.
    Key you’re using is for subdomain.

    #2286

    Thomas
    Participant

    You’re right. My fail… sorry!

Viewing 13 posts - 1 through 13 (of 13 total)

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