Strange Characters

[Anonymous]

Hello, i have installed today the plugin in my site and i have a little problem in the lightbox window, exactly in the side panel where the details of the image appear, just above the author’s name appear the characters / * and just below the uploadin date / *]]> * / as you can see in the attach file.
I guess there must be some problem of incompatibility with the theme I use (Avada), but I would appreciate some solution to eliminate them even via CSS
Thank you very much and best regards

[Rattus]

Post the link to your gallery page, please.

[Anonymous]

You’re right, sorry: http://www.tallerdeartealjarafe.es/pasion-por-el-arte/

This site is under construction.

Regards

[Rattus]

Go to the Gmedia Settings -> Other Settings -> enable “Raw output for Gmedia Shortcode” checkbox
Some themes reformat shortcodes and break it functionality. Turning this on should solve this problem.

If not helps, then I need to know what cache/minify plugins you have installed on your server? If you give me access to your WP Dashboard, I’ll try to solve this problem faster.

[Anonymous]

This reply has been marked as private.

[Rattus]

I’ve disabled “HTML minify” in W3 Total Cache, because it broke code when minifying. Seems like it works fine now.

[Anonymous]

Yes, that’s right, but is a usefull option minify the html, specially for the loading time. Maybe you must review your code, i use W3 Total Cache in other webs with many plugins and is the first time this happens.

Thank you for your quick response.

Best regards.

[Author]

Posts