the plugin hangs

[Anonymous]

Hello,
A few days ago I have a problem with your plugin.

It has been hung up some pictures and now I can not do anything.

I tried inactivated it then switch back on and continues the problem.

“Updating GmediaGallery Plugin

Gmedia database tables updated…
Gmedia database data updated…
Adding ability to comment gmedia items…
Step 1: Updating 100 of 100 items…
Update cache…
Step 2: Updating 100 of 100 items…
Update cache…
Step 3: Updating 100 of 100 items…
Update cache…
Step 4: Updating 100 of 100 items…
Update cache…
Step 5: Updating 100 of 100 items…
Update cache…
Step 6: Updating 100 of 100 items…
Update cache…
Step 7: Updating 100 of 100 items…
Update cache…
Step 8: Updating 100 of 100 items…
Update cache…
Step 9: Updating 100 of 100 items…
Update cache…
Step 10: Updating 100 of 100 items…
Update cache…
Step 11: Updating 41 of 41 items…
Update cache…
Adding other features…
Step 12: Updating 29 of 30 items…
updating…”

here hangs

I also get this message:

“GmediaGallery Database Update Required – We need to update your install to the latest version.
The update process may take a little while, so please be patient.”

I have updated the plugin.

If you want I can send a screenshot.

Thanks for your help and excuse my bad translation :(

[Rattus]

I need temporary access to your WP Dashboard, so I can try to solve your problem.

[Anonymous]

not as sending you access by private
I can give you an email to resend.
Thank you very much

[Rattus]

This reply has been marked as private.

[Anonymous]

I have sent the user to email.
Thank you

[Rattus]

Fixed. The problem was in one gallery with empty name and description: panel japonés
But instead of “é” there was unknown symbol.
Gmedia doesn’t allow to save galleries without name filled. That is strange.

[Anonymous]

Thank you very much !!!!

This is a great plugin and a magnificent technical service.

[Sean]

Hello, my Gmedia plug-in update has been hanging at step 4 for nearly an hour. How long is “may take a little while”. Should I keep waiting?

[Sean]

Hello? Is there anybody out there?

[Sean]

Looks like my issue resolved itself. Thanks.

[Author]

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