Tagged: Error 500
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AuthorPosts
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July 23, 2016 at 20:42 #7292
pwalsh
ParticipantHi there,
Version 1.8.60
When I upload an image I get Error 500: Upload URL might be wrong or doesn’t exist.
However the image does upload to the server but the strange thing is I end up with 3 versions of it like this – test.jpg, test_1.jpg, test_2.jpg.
I also cannot delete any images from the library without getting “Internal Server Error – The server encountered an internal error or misconfiguration and was unable to complete your request.” However if I go back and refresh the page the image HAS been deleted.
I’ve disabled all other plugins with no effect.
I’ve checked folder permissions for wp-content/grand-media/ and all subfolders and they are all 755.This has only started recently, I’ve been successfully using the plugin and created many galleries on my site with no problems at all until now.
Any advice gratefully received.
Paul W
July 24, 2016 at 07:34 #7293pwalsh
ParticipantI don’t know if this is a clue or not but this issue may have started after doing a site migration?
Also, I don’t think it’s the htaccess file as I’ve removed anything that may cause a problem? A copy of what’s left is below:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /wip/
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /wip/index.php [L]
</IfModule>
# END WordPressJuly 26, 2016 at 11:52 #7303Rattus
KeymasterCan you give me temporary access to your dashboard and FTP access to your server?
July 26, 2016 at 14:52 #7305pwalsh
ParticipantThis reply has been marked as private.July 26, 2016 at 19:52 #7307Rattus
KeymasterFixed. I’ll add this fix to the next plugin update, so you can safely update the plugin.
July 26, 2016 at 20:44 #7309pwalsh
ParticipantThis reply has been marked as private.July 26, 2016 at 21:21 #7310Rattus
KeymasterDone.
July 26, 2016 at 21:25 #7311pwalsh
ParticipantAmazing service!
Thank you for a great plugin and great support!
July 26, 2016 at 21:30 #7312Rattus
KeymasterBest thanks for me will be if you rate plugin on wordpress.org: https://wordpress.org/support/view/plugin-reviews/grand-media
It’s very important for me. Thanks.December 25, 2016 at 00:20 #8651Anonymous
InactiveHi all,
The same problem with version 1.9.2 . Could you help me too?December 25, 2016 at 00:27 #8652Anonymous
InactiveThis reply has been marked as private.December 26, 2016 at 18:04 #8654Rattus
Keymaster@Dmitriy: I’ve tested upload on your site and get no errors. Works fine for me.
December 30, 2016 at 22:16 #8719Anonymous
InactiveI fugere that problem occurs with file size more than 1.5 mb. How could I fix this?
October 6, 2017 at 13:39 #10108Anonymous
InactiveHi there,
Version 1.11.2
A similar problem. The rights to folders are. It is interesting that this is not a systematic one. That loads normally, then gives an error of 500. Yesterday I uploaded 10 photos, but today I can not download anything at all.
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