Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #2845

    Steve
    Participant

    I have just upgraded to wordpress version 3.9. I have a message that is asking me to run the updater for Gmedia. When i run it I get a fatal error. See attached screen shot

    I now have no gallery images showing on my website so resolution is urgent. Please advise

    Attachments:
    You must be logged in to view attached files.
    #2854

    Rattus
    Keymaster

    You can give me temporary access to your WP admin, so I can try to solve your problem. Send credits in private or via Contact page.

    #3627

    helmutlohkamp
    Participant

    I’ve got a similar problem but no “fatal error. Just the updater starts and seem to do nothing for hours.
    When I enter my HP I get the message that there are no galleries at all. As Admin I am not able to enter GmediaGallery to do/change something
    This happened to at least 2 of my 4 HP.
    But clearly visible on http://www.helmutlohkamp.de
    Whenever you need sth from me just let me know.

    #3628

    helmutlohkamp
    Participant

    BTW I followed the steps describes in help and deactivated all plugins and changed to a default design.
    These actions did not change a thing.

    #3629

    Rattus
    Keymaster

    To @helmutlohkamp:

    You can give me temporary access to your WP admin, so I can try to solve your problem. Send credits via Contact page.

    #3630

    helmutlohkamp
    Participant

    I tried to reply to your mail but got it returned with error.
    When I click on contact I get an exclamationmark not to use ist for support questions.
    Because I am from Germany and not a native speaker I get a little lost at this point.
    Do I have to place the information for the access here?

    #3632

    Rattus
    Keymaster

    Use Contact page to send me credentials: https://codeasily.com/contact/
    You’ve already ask support here, but to send me access to your WP admin use Contact form.

    #3633

    helmutlohkamp
    Participant

    Same problem I face on: http://www.ekhn-partnerschaft-rh.de
    This HP is maintained by me too. Is there anything I could do? Or do I have to bother you each time?
    I now hesitate to update another HP I own because of that.
    Is there something I’d care for or have to change beside the PHP limit?
    Thanks in advance

    #3636

    Rattus
    Keymaster

    Be sure you have enough PHP Memory Limit on your server. Minimum: 128Mb. Recommended: 256Mb.
    If some images after update have no thumbnails, contact me and I’ll try to fix that.

Viewing 9 posts - 1 through 9 (of 9 total)

The forum ‘Installation’ is closed to new topics and replies.

Forum closed. Use forum at Wordpress.org: Gmedia Support Forum