Viewing 10 posts - 1 through 10 (of 10 total)
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  • #9952

    photolink
    Participant

    My site is hosted on Cloudways. I’ve purchased and installed GMedia Premium and now I am trying to get it to work with the iOS app. However, following the instructions – it needs me to click the ENABLE button at the top of the iOS setting page but there doesn’t seem to be a button there. Instead, there is an error message: “Your server is not accessable by iOS application.” Screenshot attached.

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    #9955

    photolink
    Participant

    For premium users, should I be sending these help requests through the plugin? I really need help with this. Thanks.

    #9956

    Rattus
    Keymaster

    I need access to your WP Dashboard, so I’ll try to solve your problem

    #9957

    photolink
    Participant
    This reply has been marked as private.
    #9958

    Rattus
    Keymaster

    Fixed. Now you can access to your Gmedia Library via iOS app.
    Thanks for providing credentials to your website WP Dashboard. I’ll also add this fix to the next plugin version.

    #10562

    Gavin Matito
    Participant

    Hey,

    I cant activate the ios application server,
    Still receaving the error “Your server is not accessable by iOS application”
    How can i fix this.

    Thank you.

    #10563

    Rattus
    Keymaster

    @gavin-matitogmail-com
    I need access to your WP Dashboard, so I’ll try to solve your problem. Use Contact Page or Gmedia Support page from your wp-admin panel.

    #10600

    Gavin Matito
    Participant

    Hello,

    I send a mail using the support page on my Gmedia plugin, do you have any news because this is still not working.

    Thank you

    #10614

    Rattus
    Keymaster

    @gavin-matitogmail-com
    I didn’t receive email from you. Try again or use Contact form here: https://codeasily.com/contact/

    #10625

    Gavin Matito
    Participant

    @Rattus

    Hey,
    I used the Contact form you gave me, i hope this problem is quick fixed.

Viewing 10 posts - 1 through 10 (of 10 total)

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