- AuthorPosts
- October 29, 2013 at 04:58 #2145
AnonymousInactiveI have the plugin installed and it works fine on the computer, but when I try to load it on my mobile devices (android and apple phones, ipad tablet) it does not display the gallery.
How can I fix this issue?
Many thanks!
October 29, 2013 at 22:40 #2149
RattusKeymasterPerhaps there is some javascript error on the page with gallery. Can you post link to your gallery page?
October 30, 2013 at 00:09 #2151
AnonymousInactiveThis reply has been marked as private.October 30, 2013 at 00:43 #2152
RattusKeymasterI was right there is javascript error on the page, But I’ve no idea how to fix it. Try to disable plugins one by one and check if it helps. Start with Simply Instagram plugin.
October 30, 2013 at 01:18 #2154
AnonymousInactiveThis did not work.
I disabled plugins and it is still not working on mobile?October 30, 2013 at 01:33 #2155
AnonymousInactiveI need this to work…it’s the last issue I have to resolve for the website to be finished.
October 30, 2013 at 09:46 #2156
RattusKeymasterI can try to solve your problem, but I need FTP access to your server.
October 30, 2013 at 17:35 #2158
AnonymousInactiveHow do I get you the FTP info? Email address??
October 30, 2013 at 22:36 #2161
RattusKeymasterYou can post here as private reply or use Contact page
November 1, 2013 at 01:24 #2164
AnonymousInactiveThis reply has been marked as private.November 1, 2013 at 17:38 #2165
AnonymousInactiveWere you able to access the ftp?
November 4, 2013 at 15:19 #2172
RattusKeymasterSorry for not answering long time. I’ve fixed your problem. The reason was you not filled Tab Name when creating gallery. Be careful next time please. I’ll fix this in next update, so users will be prompted about empty field.
January 16, 2014 at 07:22 #2493
AnonymousInactiveRattus, thanks in advance for your assistance. I’m having the same problem that dmorson had: the gallery doesn’t show on Apple or Android mobile devices, including phones and tablets.
Here’s what I’ve tried:
— updated the Gmedia Gallery plugin to v0.9.4
— added my own Tab Names, just in case the default “gmedia” tab name wasn’t cutting it
— deactivated all other plugins (using only 2 add’l plugins: WP eStore v7.0.2 and Jetpack v2.6.1)Link:
http://one-of-a-kind-amish-quilts.com/boston-star-in-burgundy-page/Any thoughts on what the problem might be?
Best,
HuEFebruary 1, 2014 at 22:16 #2545
RattusKeymasterI’ve checked link on my iPad and gallery works fine.
October 5, 2014 at 19:00 #3715
AnonymousInactiveHi, I have a problem with the Android Tablet (I don’t know whith iPad because I don’t use it). http://www.secondopianonews.com/flagallery/photo-gallery/ The gallery show black bars above photos. Any help? Thanks
Version is Grand Flagallery Overview v4.23
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