Viewing 15 posts - 1 through 15 (of 18 total)
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  • Author
    Posts
  • October 29, 2013 at 04:58 #2145
    dmorson
    Participant

    I have the plugin installed and it works fine on the computer, but when I try to load it on my mobile devices (android and apple phones, ipad tablet) it does not display the gallery.

    How can I fix this issue?

    Many thanks!

    October 29, 2013 at 22:40 #2149
    Rattus
    Keymaster

    Perhaps there is some javascript error on the page with gallery. Can you post link to your gallery page?

    October 30, 2013 at 00:09 #2151
    dmorson
    Participant
    This reply has been marked as private.
    October 30, 2013 at 00:43 #2152
    Rattus
    Keymaster

    I was right there is javascript error on the page, But I’ve no idea how to fix it. Try to disable plugins one by one and check if it helps. Start with Simply Instagram plugin.

    October 30, 2013 at 01:18 #2154
    dmorson
    Participant

    This did not work.
    I disabled plugins and it is still not working on mobile?

    October 30, 2013 at 01:33 #2155
    dmorson
    Participant

    I need this to work…it’s the last issue I have to resolve for the website to be finished.

    October 30, 2013 at 09:46 #2156
    Rattus
    Keymaster

    I can try to solve your problem, but I need FTP access to your server.

    October 30, 2013 at 17:35 #2158
    dmorson
    Participant

    How do I get you the FTP info? Email address??

    October 30, 2013 at 22:36 #2161
    Rattus
    Keymaster

    You can post here as private reply or use Contact page

    November 1, 2013 at 01:24 #2164
    dmorson
    Participant
    This reply has been marked as private.
    November 1, 2013 at 17:38 #2165
    dmorson
    Participant

    Were you able to access the ftp?

    November 4, 2013 at 15:19 #2172
    Rattus
    Keymaster

    Sorry for not answering long time. I’ve fixed your problem. The reason was you not filled Tab Name when creating gallery. Be careful next time please. I’ll fix this in next update, so users will be prompted about empty field.

    January 16, 2014 at 07:22 #2493
    HuE
    Participant

    Rattus, thanks in advance for your assistance. I’m having the same problem that dmorson had: the gallery doesn’t show on Apple or Android mobile devices, including phones and tablets.

    Here’s what I’ve tried:
    — updated the Gmedia Gallery plugin to v0.9.4
    — added my own Tab Names, just in case the default “gmedia” tab name wasn’t cutting it
    — deactivated all other plugins (using only 2 add’l plugins: WP eStore v7.0.2 and Jetpack v2.6.1)

    Link:
    http://one-of-a-kind-amish-quilts.com/boston-star-in-burgundy-page/

    Any thoughts on what the problem might be?

    Best,
    HuE

    February 1, 2014 at 22:16 #2545
    Rattus
    Keymaster

    I’ve checked link on my iPad and gallery works fine.

    October 5, 2014 at 19:00 #3715
    secondopianonews
    Participant

    Hi, I have a problem with the Android Tablet (I don’t know whith iPad because I don’t use it). http://www.secondopianonews.com/flagallery/photo-gallery/ The gallery show black bars above photos. Any help? Thanks

    Version is Grand Flagallery Overview v4.23

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