I cant edit images

[Daniel]

When I click on “Edit image”, window with “processing image” is opened and it is all.

What can I do with this?

[Rattus]

It tries to load original image.
Be sure that original image exists (in ‘wp-content/grand-media/image/original/’ folder).
Be sure you have enough PHP Memory limit (check on small images).
Check if there are no any javascript errors on the page.

[Werner]

I have the same Problem. My PHP Memory is 128 MB and the Usage ist 27%.
Is it necessary that a folder for the Picture-Editor is available and the create
of the folder connot do automatically. Than i can do this manually.

[Rattus]

I need temporary access to WordPress admin to see what’s happens, so I can try to solve the problem.

[Daniel]

This reply has been marked as private.

[Rattus]

Fixed. Seems like Image Editor not worked if site domain name have hyphen. Also added this fix to Gmedia v1.7.2, so who have the same problem just update plugin to latest version.

[Daniel]

Thank you very much, image is showed in edit window now.
But I have still problem, when I try edit picture. For example I try rotate pics and what I see is only white place. And When I use save, black image is saved. I can restore original pic, it is OK.
Thanks.

[Rattus]

I’ve just tried rotate few photos on your website and it works for me fine.

[Daniel]

Thank you for your answer. I tried it again in firefox, but still nothing. Explorer and Edge same reason. But when I tried it in chrome, it works perfect. It is enough for me. Thank you very much.

[Author]

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