- AuthorPosts
- August 1, 2015 at 19:31 #5358
SeanParticipantI just purchased this license and I’m sad it won’t activate.
It says:
connect() timed out!
Use Help Screen (top right button) for more infoWhat does this mean?
August 2, 2015 at 00:24 #5361
RattusKeymasterThis reply has been marked as private.August 2, 2015 at 01:18 #5362
SeanParticipantI did that, but now I am trying to use realslider, and i get the banner “built on gmedia gallery plugin” even after activating
August 3, 2015 at 21:08 #5370
SeanParticipantI still get the dumb banner on the realslider even after doing the manual activation. If I can’t get this to work today, I want a refund for the license, as I am using a demo module anyway at this point
Attachments:
You must be logged in to view attached files.August 3, 2015 at 21:37 #5372
RattusKeymasterThis reply has been marked as private.August 4, 2015 at 02:10 #5375
SeanParticipantThis reply has been marked as private.August 6, 2015 at 20:46 #5388
RattusKeymasterPost link to your gallery page, so I can see what key you have saved and why it is not working. Also can you post your email, so I can send you some screenshots with instructions if you can’t give me temporary access to your WP Dashboard.
August 7, 2015 at 13:47 #5401
JoramParticipantThis reply has been marked as private.August 7, 2015 at 16:56 #5402
JoramParticipantThis reply has been marked as private.August 7, 2015 at 17:04 #5404
RattusKeymaster@Joram :
Read careful email I’ve sent you. You should click “Help” button in top right corner -> Help panel will slide down -> choose License Key tab and click “Manual Activation” button. Then you’ll see additional fields for manual activating.August 7, 2015 at 18:20 #5405
JoramParticipantThanks for the support-its activated!
August 11, 2015 at 15:40 #5419
JoramParticipantThis reply has been marked as private.August 11, 2015 at 16:01 #5421
RattusKeymaster@Joram :
Perhaps, you click Activate button which is not working on your server due to some settings. Do the same steps as before to activate license manually and do not click Activate button in the future.August 17, 2015 at 00:04 #5442
ThomasParticipantHi,
I have exactly the same problem.
Could you please help me to activate?Thanks,
ThomasAugust 17, 2015 at 08:58 #5443
RattusKeymaster@Thomas, I’ve sent instructions to your email.
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