- AuthorPosts
- July 7, 2015 at 12:37 #5184
AnonymousInactiveIt appears my plugin for Gmedia is gone! It may have happened after a trying to do a recent update but the plugin is no longer there (my inserted galleries aren’t showing up)
How can I fix this problem without having to lose my pre-existing galleries?
Quick responses appreciated!
July 7, 2015 at 13:05 #5185
RattusKeymasterPost link to the gallery page. Problem could be in javascript error on the page or in plugins conflict.
July 7, 2015 at 13:08 #5186
AnonymousInactivehttp://www.bhmfashionweek.com/designers/designers-2014/bhmwk-2014-chateau-boutique/
That’s just one of quite a few galleries not showing up. The plugin is also no longer in my plugins list on WP but when I go to reinstall it manually it won’t let me.
“Destination folder already exists. /customers/2/e/c/bhmfashionweek.com/httpd.www/wp-content/plugins/grand-media/”
July 7, 2015 at 13:18 #5187
RattusKeymasterWell, I’ve already seen problem like this. Probably there is just empty plugin folder: “/wp-content/plugins/grand-media/” but no plugin files in it.
The only way to reinstall plugin is to delete “/wp-content/plugins/grand-media/” folder, so then you’ll be able to install it again via admin.Also check if there is other plugins without files and delete them too (just in case you want them reinstall later and do not want to receive “Folder already exists” message)
July 7, 2015 at 13:21 #5188
AnonymousInactiveBut will doing this remove all the galleries I had before? I’d rather not loose them all because it would take lots of time to do again.
Can’t I just upload the plugin zip file up to the site’s file manager application folder?
July 7, 2015 at 13:24 #5189
RattusKeymasterNope, all important files are in separate folder here: “/wp-content/grand-media/”
Do not delete “/wp-content/grand-media/” only “/wp-content/plugins/grand-media/”July 7, 2015 at 13:28 #5190
AnonymousInactiveYou’re a lifesaver!! Thank you very much for your help!! :D
July 7, 2015 at 13:30 #5191
RattusKeymasterI’ll be very appreciate if you rate my plugin at wordpress.org
- AuthorPosts
- The forum ‘Troubleshooting’ is closed to new topics and replies.
