Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #5184
    jon
    Participant

    It appears my plugin for Gmedia is gone! It may have happened after a trying to do a recent update but the plugin is no longer there (my inserted galleries aren’t showing up)

    How can I fix this problem without having to lose my pre-existing galleries?

    Quick responses appreciated!

    #5185
    Rattus
    Keymaster

    Post link to the gallery page. Problem could be in javascript error on the page or in plugins conflict.

    #5186
    jon
    Participant

    http://www.bhmfashionweek.com/designers/designers-2014/bhmwk-2014-chateau-boutique/

    That’s just one of quite a few galleries not showing up. The plugin is also no longer in my plugins list on WP but when I go to reinstall it manually it won’t let me.

    “Destination folder already exists. /customers/2/e/c/bhmfashionweek.com/httpd.www/wp-content/plugins/grand-media/”

    #5187
    Rattus
    Keymaster

    Well, I’ve already seen problem like this. Probably there is just empty plugin folder: “/wp-content/plugins/grand-media/” but no plugin files in it.
    The only way to reinstall plugin is to delete “/wp-content/plugins/grand-media/” folder, so then you’ll be able to install it again via admin.

    Also check if there is other plugins without files and delete them too (just in case you want them reinstall later and do not want to receive “Folder already exists” message)

    #5188
    jon
    Participant

    But will doing this remove all the galleries I had before? I’d rather not loose them all because it would take lots of time to do again.

    Can’t I just upload the plugin zip file up to the site’s file manager application folder?

    #5189
    Rattus
    Keymaster

    Nope, all important files are in separate folder here: “/wp-content/grand-media/”
    Do not delete “/wp-content/grand-media/” only “/wp-content/plugins/grand-media/”

    #5190
    jon
    Participant

    You’re a lifesaver!! Thank you very much for your help!! :D

    #5191
    Rattus
    Keymaster

    I’ll be very appreciate if you rate my plugin at wordpress.org

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘Troubleshooting’ is closed to new topics and replies.
Forum closed. Use forum at Wordpress.org: Gmedia Support Forum