Forum Replies Created
August 7, 2015 at 00:51 in reply to: Grand Flagallery GreenStyle Pro Skin Won't Install on Sub-Domain #5396bbarrickParticipant
I have a primary domain and a sub-domain, they are considered a single account at Bluehost and share the same server Admin area. Perhaps this is part of the problem, but I recall the GreenStyle Pro skin previously working on both sites correctly.
I’m not sure why I have two flash-album-galleries, it’s very possible I didn’t install correctly.
Lets assume I purchase a new license, can you help install and straighten out any residual issues?
Again, should I provide login info via this forum board, or is there a private email address I should use?
Bill BarrickAugust 6, 2015 at 23:37 in reply to: Grand Flagallery GreenStyle Pro Skin Won't Install on Sub-Domain #5394bbarrickParticipant
Good afternoon. Upon further investigation of the host server (bluehost), I believe the issue is related to multiple flash-album-gallery plugins on the host server.
Flash-album-gallery “A” does NOT have GreenStyle Pro skin included (only Minima). It is located on the host server at: /public_html/dev/wp-content/plugins/flash-album-gallery/skins
Flash-album-gallery “B” DOES have GreenStyle Pro skin included (and others, including Minima). It is located on the host server at: /public_html/wp-content/plugins/flagallery-skins
I believe http://www.theROIgroup.com is connected to flash-album-gallery plugin “A”, (without GreenStyle Pro). Which would explain why GreenStyle Pro will not play or be installed.
I believe http://www.barrickworld.com is connected to flash-album-gallery “B” with the GreenStyle Pro skin. This would explain why the GreenStyle Pro skin works correctly.
I think http://www.theROIgroup.com is connected to the wrong flash-album-gallery “A” at: /public_html/dev/wp-content/plugins/flash-album-gallery/skins (which DOES NOT HAVE the GreenStyle Pro skin)
Could you please try to connect http://www.theROIgroup.com to the correct flash-album-gallery “A” with the GreenStyle Pro skin at: /public_html/wp-content/plugins/flagallery-skins.
Should I provide both login and passwords to WordPress Admin area and Bluehost Admin areas here or a separate, private address?