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  • bbarrick
    Participant

    Rattus,

    I have a primary domain and a sub-domain, they are considered a single account at Bluehost and share the same server Admin area. Perhaps this is part of the problem, but I recall the GreenStyle Pro skin previously working on both sites correctly.

    I’m not sure why I have two flash-album-galleries, it’s very possible I didn’t install correctly.

    Lets assume I purchase a new license, can you help install and straighten out any residual issues?

    Again, should I provide login info via this forum board, or is there a private email address I should use?

    Thanks,

    Bill Barrick

    bbarrick
    Participant

    Rattus,

    Good afternoon. Upon further investigation of the host server (bluehost), I believe the issue is related to multiple flash-album-gallery plugins on the host server.

    Flash-album-gallery “A” does NOT have GreenStyle Pro skin included (only Minima). It is located on the host server at: /public_html/dev/wp-content/plugins/flash-album-gallery/skins

    Flash-album-gallery “B” DOES have GreenStyle Pro skin included (and others, including Minima). It is located on the host server at: /public_html/wp-content/plugins/flagallery-skins

    I believe http://www.theROIgroup.com is connected to flash-album-gallery plugin “A”, (without GreenStyle Pro). Which would explain why GreenStyle Pro will not play or be installed.

    I believe http://www.barrickworld.com is connected to flash-album-gallery “B” with the GreenStyle Pro skin. This would explain why the GreenStyle Pro skin works correctly.

    I think http://www.theROIgroup.com is connected to the wrong flash-album-gallery “A” at: /public_html/dev/wp-content/plugins/flash-album-gallery/skins (which DOES NOT HAVE the GreenStyle Pro skin)

    Could you please try to connect http://www.theROIgroup.com to the correct flash-album-gallery “A” with the GreenStyle Pro skin at: /public_html/wp-content/plugins/flagallery-skins.

    Should I provide both login and passwords to WordPress Admin area and Bluehost Admin areas here or a separate, private address?

    Thank you.

    Bill Barrick

Viewing 2 posts - 1 through 2 (of 2 total)