[Rattus]

First column has 5 images and second just 4. Mosaic module tries set equal amount of images in each column, so it works right.
But seems like you enable “Prevent Crop” option for gallery, that’s why you have different size of column’s height.
Just disable “Prevent Crop” checkbox and see what happens :)

[Rattus]

Joseph, maybe you could give me temporary access to your WP admin, so I finally fix this problem. You are the second or third who wrote me about it. If you can’t give me access could you check in browser console if page have any javascript errors and post them to me?
Use Contact page for credentials.

[Rattus]

When I logged in to Rich’s website everything works fine for me. I did nothing and Rich approve that problem is gone.
So, to help you, Joseph, I need to see the problem.

[Rattus]

I’ll add option to Settings and to each module to set default sorting for tags and categories on frontend. You can wait few days for new version or change ‘grand-media/inc/shortcodes.php’ at line 206.
Replace:
$gmedia[ $term_id ] = $gmDB->get_gmedias( array( 'tag__in' => $term_id, 'status' => $gmedia_status ) );
to:
$gmedia[ $term_id ] = $gmDB->get_gmedias( array( 'tag__in' => $term_id, 'status' => $gmedia_status, 'orderby' => 'title', 'order' => 'ASC' ) );

orderby can be ‘ID’, ‘title’, ‘date’, ‘modified’, ‘rand’, ‘author’ and in next plugin version I’ll add ‘filename’
order can be ‘ASC’ or ‘DESC’

you can combine orderby like ‘title ID’, so it first order by title and if some titles will be the same it will order them by ID.

[Rattus]

If you don’t want it to be 100% width, then just wrap shortcode with center tag, like:

<center>[gmedia id=4]</center>

Note, you should add html code in Text mode (HTML mode), but not in Visual Editor.

[Rattus]

I’m not 100% sure if it is .htaccess file. If I could find the problem and fix it on your server that’s could help others who have such error.
Anyway it’s your choice. Look in .htaccess something like this: http://stackoverflow.com/questions/11584101/restrict-post-request-the-server

[Rattus]

It’s could be the same problem as here: https://codeasily.com/community/topic/error-404-after-importing-from-wp-media-library/

If you give me temporary FTP access to your server, I’ll try to solve your problem. Use Contact page for credentials.

[Rattus]

.htaccess file in wp-content folder have code:

<Files *.php>
deny from all
</Files>

this code restrict direct access to php files that are in wp-content folder and subfolders. Yes, that is made for more security, but it also break functionality of some plugins.

I’ll try to change plugin in next version, so it will work with .htaccess file that have instructions like above.

You can wait for website public or contact me later for changing license key to new website url.
Anyway, you should first test plugin before purchasing license. If everything work fine for you and you like it, then you can purchase. Otherwise, I’m here to support.

[Rattus]

This reply has been marked as private.

[Rattus]

I need temporary admin access to your WP Dashboard, so I can test why this happens and try to solve your problem.

[Rattus]

I need closer look on your problem. If you give me FTP access to your server, I’ll try to solve your problem.
The reason could be some instructions in .htaccess file.
Use Conatct page for credentials.

[Rattus]

Seems like your server block requests from iOS application:

Error 403: Forbidden
You don’t have permissions to access this page.
This usually means that .htaccess contains instructions that prevent access to this url

You can give me temporary FTP access to your server, so I can try to solve your problem. Use Contact page for credentials.

[Rattus]

In some flash modules if you want to see image description you need mouse hover over “i” button or click “Info” button.

Did you try to move your mouse over “i”?

[Rattus]

Can you post website url that you try to sign in?

[Rattus]

If you want thumbnails be always visible you should try different modules. To change module for created gallery go to Edit Gallery and click on the module image under left menu. In popup choose different module and if you like it – Save changes.

“A few times when I went in to edit the data on an image the image wasn’t showing and it was just a blank bar.”
Never had problems like you described. Can you send some screenshots?

All modules support titles and captions for images. I f image have title or description it will be showed in module (under “i” button or in the ligtbox depending on which module you use).

[Author]

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