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Fixed in Flagallery v5.1.9

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Try clear browser cache after updating the thumbnail.

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Seems like you’ve already solved the problem.

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@gavin-matitogmail-com
I didn’t receive email from you. Try again or use Contact form here: https://codeasily.com/contact/

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You can add some title right in the Post before shortcode. Or you can add Album name to the song title. Or you can add Album name to the song description.

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Gmedia doesn’t have export/import feature yet. I’m still working on it but it’s very complicated, because Gmedia deeply integrates with WP Posts database table.

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Seems like the problem is in “WP Live Chat Support” plugin which add its scripts on all admin pages and break Gmedia functionality.

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Fixed

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What is your website url?

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You can set Base Height for the gallery larger than Base Width. This will fix the crop for album cover.
As for thumbnails, try add code below to the Custom CSS field:
.ss_ajax_item_wrapper .ssc_img { object-fit: contain; }

Also you can try different module.

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There is a problem with PNG support in PhotoCluster skin. The fix will be available tomorrow. You can wait or temporary switch to some other skin, for example AlbumsView.

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I need access to your WP Dashboard, so I can look closer at the problem and try to solve it.

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Can you give me temporary access to your WP Dashboard? So I can try to solve your problem.

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Seems like there is no web-optimized images created in the galleries.
Go to Manage Galleries -> select galleries with checkbox -> in Action dropdown menu select “Create new thumbnails” and click Apply -> in popup set thumbnail size to 400×400 and submit.

After the script recreate thumbnails and web-optimized images, clear the browser cache.

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@gavin-matitogmail-com
I need access to your WP Dashboard, so I’ll try to solve your problem. Use Contact Page or Gmedia Support page from your wp-admin panel.

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